Last updated:July 22, 2026

MAXMATERIA_USA operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). MAXMATERIA_USA is operated by Space・Create Co., Ltd., a company based in Japan, and is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

This Privacy Policy is designed to comply with applicable data protection laws, including U.S. state privacy laws, and, where applicable to our handling of personal information, Japan's Act on the Protection of Personal Information (APPI).

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
Account information including your username, password, security questions, preferences and settings.
Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
From our partners or other third parties.

How We Use Your Personal Information

Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you.
Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites.
Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, and to detect, investigate, or take action regarding possible fraudulent, illegal, unsafe, or malicious activity.
Communicating with You. We use your personal information to provide you with customer support and maintain our business relationship with you.
Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes, including:

With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
With business and marketing partners to provide marketing services and advertise to you.
When you direct, request, or otherwise consent to our disclosure of certain information to third parties.
With our affiliates or otherwise within our corporate group.
In connection with a business transaction such as a merger or bankruptcy, or to comply with applicable legal obligations.

Cross-Border Transfer of Personal Information

As our Services are operated from Japan and hosted via Shopify's global infrastructure, your personal information may be transferred to, stored, and processed in countries other than the one in which you reside, including Japan and the United States. Where required by applicable law (including the APPI, when providing personal information to a third party located in a foreign country), we will obtain your consent or confirm that the recipient has established a data protection framework meeting required standards, unless an exception under applicable law applies.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. To learn more about how Shopify uses your personal information, you can visit the Shopify Consumer Privacy Policy.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. We do not guarantee and are not responsible for the privacy or security of such sites.

Children's Data

The Services are not intended to be used by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details below to request that it be deleted.

Use of Cookies

We use cookies to help provide you with a better shopping experience on our Services, including Google Analytics for site analytics purposes. If you do not wish to accept cookies, you can adjust your browser settings to decline or delete cookies at any time; some features of the Services may not function properly if cookies are disabled.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." When you submit personal information (such as payment details) through the Services, that information is protected using SSL (Secure Sockets Layer) encryption technology.

Payment information is processed through Shopify's payment infrastructure, which maintains compliance with the Payment Card Industry Data Security Standard (PCI-DSS). We do not directly store your full payment card details on our own servers.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

Order and transaction records: retained for 7 years, in accordance with Japanese tax and commercial recordkeeping requirements.
Account information: retained until you request deletion or close your account.
Marketing communication data: retained until you opt out or withdraw consent.

In the event of a data breach involving your personal information that poses a risk to your rights, we will notify affected individuals and, where required by applicable law, notify the appropriate regulatory authority without undue delay.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information:

Right to Access / Know.
Right to Delete.
Right to Correct.
Right of Portability.
Right to Opt out of Sale or Sharing for Targeted Advertising.
Managing Communication Preferences. You may opt out of promotional emails at any time using the unsubscribe link.

You may exercise any of these rights by contacting us using the contact details below.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details below. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority. For individuals in Japan, complaints may be directed to the Personal Information Protection Commission .

International Transfers

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised Privacy Policy on this website and update the "Last updated" date.

Contact

If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please Contact us through our Contact Us page or by email.

MAXMATERIA
INI Co., Ltd.
1-25 Ishigami, Eiheiji-cho,Yoshida-gun, Fukui, Japan
Email: support@maxmateria.com